Life Health & Wellness Website Terms of Service

Welcome to the Life Health & Wellness website at https://www.greenvillehealthwellness.com/ (the "Website"). These Terms of Service ("Terms") apply to your use of the Website.

By accessing, browsing, or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

These Terms apply to the Website only. Separate terms, forms, consents, or agreements may apply to appointments, treatment, products, services, online scheduling, or other interactions with Life Health & Wellness.

The Website is operated by Life Health & Wellness, owned by Dr. Yvette Edwards, and located at:

Life Health & Wellness
403 Parker Ivey Dr
Greenville, SC 29607
Phone: (864) 288-2136
Legal entity: [PLACEHOLDER: legal entity name]

In these Terms, "Life Health & Wellness," "we," "us," and "our" refer to the applicable Life Health & Wellness business entity and its owners, employees, contractors, and service providers, as appropriate.

You may use the Website for lawful, personal, and informational purposes. You may view the Website content and contact us using the available contact methods for legitimate questions, appointment inquiries, or other appropriate communications.

You may not:

• Use the Website for an unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to the Website, its systems, or another person's information.
• Interfere with the operation, security, or availability of the Website.
• Use automated tools to copy, scrape, monitor, or collect Website content or information without our written permission.
• Upload or transmit viruses, malicious code, or other harmful material.
• Impersonate another person or provide false or misleading information.
• Use the Website to send spam, advertisements, solicitations, or other unauthorized commercial communications.
• Submit another person's information without authorization.
• Send medical details, symptoms, insurance information, or other sensitive health information through the contact form.
• Reproduce, modify, distribute, sell, or commercially exploit Website content without permission.

We may suspend or restrict access to the Website if we believe that use violates these Terms, applicable law, or the security of the Website or its users.

The Website is provided for general educational and informational purposes. Website content is not medical advice, diagnosis, or treatment advice, and it is not a substitute for protected patient intake or a clinical evaluation.

Using the Website, reading Website content, submitting a contact form, requesting information, or communicating through the Website does not create a doctor-patient relationship or other healthcare provider-patient relationship with Life Health & Wellness, Dr. Edwards, or any other person.

Decisions about care are made only after an appropriate in-person evaluation and based on the individual circumstances of the person seeking care. Do not rely on Website content to diagnose or treat a medical condition.

Do not delay seeking professional medical care because of information viewed on the Website.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Do not use the Website, the contact form, email, or text messages to report an emergency or seek immediate medical care. These communication methods are not continuously monitored and may not be secure or timely.

Appointments may be requested or scheduled through a third-party scheduling provider shown on the Website:
[PLACEHOLDER: online booking provider name]

The third-party provider may have its own terms, privacy policy, notices, and requirements. Your use of that provider's scheduling services may be subject to those separate terms.

An appointment request does not guarantee that an appointment will be available or confirmed. Life Health & Wellness may contact you to confirm, reschedule, or provide additional information.

The contact form is intended for general questions, appointment inquiries, and requests for information.

You must not submit the following through the contact form:

• Medical details or symptoms.
• Diagnoses, treatment information, or medication information.
• Insurance information.
• Social Security numbers, financial account information, or other sensitive personal information.
• Information about another person without that person's authorization.

The contact form is not a secure channel for protected health information and is not a substitute for protected patient intake. If you need to provide clinical information, use the specific intake process or communication method provided by Life Health & Wellness for that purpose.

You are responsible for ensuring that information submitted through the contact form is accurate and does not include information that should not be sent through that channel.

If you choose to provide consent to receive text messages from Life Health & Wellness, the following disclosures apply:

Life Health & Wellness. Consent is not a condition of receiving care or services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Privacy Policy: https://www.greenvillehealthwellness.com/privacy-policy/.

The Privacy Policy explains how information is handled.

Text messages may include appointment-related communications, responses to requests, service information, or other messages consistent with the consent you provide. Consent to receive text messages is not required to receive care or services.

You may opt out at any time by replying STOP. You may request help by replying HELP. After you send STOP, you may receive a message confirming that you have been unsubscribed. You may continue to receive certain non-promotional administrative messages that are necessary to process an existing request or appointment, where permitted by law.

Text messaging is not for emergencies or urgent medical concerns. Message delivery may be affected by your mobile carrier, device, network, or other factors outside our control.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through the Website:
https://www.greenvillehealthwellness.com/privacy-policy/

The Privacy Policy is separate from the Life Health & Wellness HIPAA Notice of Privacy Practices. The Privacy Policy generally addresses Website-related information. The HIPAA Notice of Privacy Practices addresses protected health information handled in connection with healthcare services, as applicable.

Please review both documents when they apply to your interaction with Life Health & Wellness.

The Website and its content, including text, articles, graphics, photographs, videos, logos, names, design elements, and branding, are owned by Life Health & Wellness or used under a license from a third party.

Except as allowed by law or with our written permission, you may not copy, reproduce, republish, modify, distribute, display, sell, license, or create derivative works from the Website or its content.

You may view and print reasonable portions of the Website for your personal, noncommercial use, provided that you do not remove copyright, trademark, or other ownership notices.

The Website may include testimonials, reviews, comments, photographs, or other content provided by patients, clients, or other individuals.

Testimonials are used only with permission. They describe individual experiences and are not a promise, guarantee, or representation that another person will receive the same or similar results. Results may vary based on individual circumstances, health conditions, participation, and other factors.

If you submit a testimonial, review, photograph, comment, or other content to Life Health & Wellness, you confirm that you have the right to provide it and that it does not include information about another person without authorization. You grant Life Health & Wellness permission to use the content for the purpose for which it was submitted, subject to any separate permission or agreement that applies.

Do not submit protected health information or confidential medical details through public reviews, comments, or Website features.

The Website may contain links to third-party websites, scheduling tools, forms, social media platforms, payment services, analytics services, or other third-party services.

Third-party websites and services are not controlled by Life Health & Wellness. Their availability, content, security, privacy practices, and terms are governed by the applicable third party. A link does not mean that Life Health & Wellness endorses or guarantees the third party, its services, or its content.

You are responsible for reviewing third-party terms and privacy policies before using third-party websites or services.

The Website and its content are provided on an "as is" and "as available" basis. To the extent allowed by law, Life Health & Wellness does not promise that the Website will always be available, uninterrupted, secure, accurate, complete, current, or error-free.

We may update, change, suspend, or remove Website content or features at any time without notice. We do not promise that the Website will be free from viruses or other harmful components, although we take reasonable steps to maintain the Website.

Information on the Website may become outdated. Please contact Life Health & Wellness directly to confirm current services, availability, fees, hours, policies, and other practice information.

To the extent allowed by law, Life Health & Wellness and its owners, officers, employees, contractors, and service providers will not be responsible for losses or damages arising from your use of, or inability to use, the Website, Website content, third-party websites, third-party services, or communications submitted through the Website.

This includes direct, indirect, incidental, consequential, special, or other losses, including loss of data, business, or opportunity, except where liability cannot lawfully be limited or excluded.

Nothing in these Terms is intended to limit liability that cannot be limited under applicable law or to waive rights that cannot lawfully be waived.

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles.

Any dispute relating to these Terms or the Website must be brought in a state or federal court located in Greenville County, South Carolina, unless applicable law requires otherwise. You agree to the jurisdiction and venue of those courts.

We may update these Terms from time to time. The updated Terms will be posted on the Website with a revised effective date.

Your continued use of the Website after updated Terms are posted means that you accept the updated Terms. If you do not agree with updated Terms, you must stop using the Website.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the extent allowed by law, and the remaining provisions will remain in effect.

These Terms, together with the Privacy Policy and any other applicable Website notices or agreements, describe the terms governing your use of the Website. They do not replace any separate agreement, consent, intake form, treatment agreement, or other document that applies to healthcare services.

If you have questions about these Terms or the Website, contact us at:

Life Health & Wellness
403 Parker Ivey Dr
Greenville, SC 29607
Phone: (864) 288-2136
Email: [PLACEHOLDER: office email]